Peer coaching

Peer Coaching


The learning impact of a single training course needs to be sustained with follow-up activities to support implementation and transfer of skills into daily activities. The concept of cascade coaching for face-to-face peer mentoring was discussed, endorsed and workplans designed for implementation.

  • Peer coaching 1
Coaching is defined as a one-to-one activity whereby a coach attempts to induce change in a coachee to boost his/her performance in a particular sector. Coaching and mentoring is often used in an exchangeable way. Coaching primarily is a supportive tool and its role has evolved from correcting deficiencies to facilitating learning and moving people from poor to good performance. Generally coaching is a one-to-one intervention to shape and deliver a learning program and to support colleagues in their professional work. It is an ongoing relationship.

The objectives of the cascade coaching are the following:

  • To sustainably strengthen supply management of medicines at health facility (HF) level
  • To sustain knowledge, skills gain and motivation after the ILS training
  • To engage internal human resources and capacity and to create ownership of activity, embedded in district organization
  • To encourage active participation of health workers in improving quality of care, building on the experience of existing cascade supervision.

Potential coaches in each district were identified based on their supply management performance, their capacity and willingness to mentor colleagues and by recommendation of respective DMOs. Workplans for each district were elaborated by the district coaches in collaboration with district pharmacists. The workplans include methodology of coaching and a scheduled activity plan per cascade node and month.

Cascade coaching started in July 2013 after training new coaches on ILS management supply and coaching skills.